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Including submission details in form notification emails
Including submission details in form notification emails

Learn more about including sender details in the form notification emails

Updated over 4 months ago
  • At Audiri, we take the protection of your data and that of your school community very seriously.

  • Information in a form submission could contain sensitive or personal information, for this reason, by default, the contents of the form submission are not included in the notification emails as this removes our ability to prevent unauthorised access to this information.

  • This is the recommended approach as per the Australian Privacy Principle Guidelines.

Please read below to learn more about including submission details in form submissions:

Frequently asked questions

How will I receive a notification that a form has been submitted?

  • By default, you will receive a notification email once a form is submitted.

  • The email will contain a unique link that can be shared with others

  • This link allows a user to access the form without needing to log in to the admin console.

  • This link expires in 7 days from the date of receipt.

How do I access the form submission details if they are not included in the email?

  • Learn more about accessing the form submissions here.

Can I include the form submission details in the notification email?

  • Yes. Although we do not recommend this.

  • When creating or editing a form you can elect to include submission details in the Other Settings panel (located under the Form Settings Tab).

    • Under the heading Other Settings, click the tickbox next to the words Include submission email.

  • We recommend that you only use this option for forms with non-sensitive information and do so sparingly to reduce the risk associated with sharing sensitive information in emails.

  • We do not recommend this option for all forms, especially those collecting sensitive information.

Why do I have to acknowledge the inclusion of sensitive information in an email?

  • Upon choosing to include form submission details in the form submission email, the following notice will appear:

As an organisation which handles sensitive user data, it is your responsibility to take reasonable steps to protect that information from misuse, interference, loss, and unauthorised access, modification and disclosure. Form submission data is not included in the body of notification emails so that data included in the submission can be protected based on these obligations. By choosing to include this data in the body of your submission notification emails, you are acknowledging the risk and taking responsibility for the protection of the data that is included in these emails.

For more information about your responsibilities with respect to data protection please visit our Help centre.

By choosing to do so, you will be doing it at your own risk.

Can I read more about the Australian Privacy Principle Guidelines?

Yes, you can read more about this specific data privacy guideline (Chapter 11: Security of personal information) here and the complete Australian Privacy Principle Guidelines are available here.


Definitions

  • Form submission details: The answers are filled out by the user/parent when completing and submitting a form.

  • Form notification email: The email that is sent to the user/s set up in the below section of a form (Other Settings panel > Include submission email)

  • Australian Privacy Principle Guidelines (APPs): The Australian Privacy Principles are the cornerstone of the privacy protection framework in the Privacy Act 1988 (Privacy Act). They apply to any organisation or agency the Privacy Act covers.

    There are 13 Australian Privacy Principles and they govern standards, rights and obligations around the collection, use and disclosure of personal information,

    an organisation or agency’s governance and accountability, the integrity and correction of personal information and the rights of individuals to access their personal information.


Useful links

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