How to edit a user's details

Learn how to update a user's personal details

Updated over a week ago

From time to time, you may need to update a user's personal details. There are two ways to do this in the web console:

  1. Via the import tool (click here to learn more); or

  2. Via the users list on the web console.

Method 1

Step 1

  • Click on the All Features menu tab on the left-hand side of your screen.

  • On the All Features page, click on the card called Users to navigate to the users list.

  • Locate the user whose details you would like the edit using the search bar (you can use name or email, and partial information) or by using the Filter by group option (this will help narrow down your search by showing users in a specific group).

Step 2

  • Click on the user's name.

  • This will take you to their profile page.

Note: You can also delete the user by ticking the check box to the left of a name in the user's list. Once the name is selected with a tick, click on the Actions dropdown and then click Delete.

Step 3

  • On the profile page, the following can be updated:

  • First Name

  • Last Name

  • Access level

  • Group subscriptions

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