All users are automatically added to Everyone groups when they sign up to use Audiri.
Users can then subscribe to Open or Restricted groups. Read more about the types of groups here.
Access to Restricted groups must be approved by a Audiri Administrator.
However, users can subscribe to and access Open groups straight away.
All Users can unsubscribe from Open and Restricted groups.
In the event that there is an issue with a subscriber not being able to unsubscribe, follow the steps below to manually remove them from the groups.
Method 1
Step 1
Use the menu on the left-hand side of the web console to navigate to the All Features page.
On the All Features page, click on the Users card to display the Users page.
Step 2
From the user list, search for a user by name, email, or filter users by a particular group.
Select the user by clicking on the box to the left of the user's name.
Step 3
Once the user you wish to remove from the group has been selected, click on the Assign groups button on the top right-hand corner of the screen.
A pop-up will appear that allows you to either add or remove users from groups.
Click inside the Remove field to activate the list of existing groups.
Click on the group from which you wish to remove the user and then click on Submit to complete the process.
Method 2
Step 1
Use the menu on the left-hand side of the web console to navigate to the All Features page.
On the All Features page, click on the Users card to display the Users page
Step 2
From the user list, click on a user's name to open their profile.
Step 3
At the bottom of the profile page, there is a Group subscriptions field.
All the groups to which that user subscribed, appear in the field with an X icon alongside the group name.
Click on the X icon to delete the applicable groups from the user's profile.
Click on Save changes.
